Can't Delete Email in Outlook Express

"I received an email recently, with no attachment, and when I tried to open it, my computer froze. Even a ctrl-alt-del wouldn't help. Every time I try to open, or just click on and delete this message my computer freezes. I didn't think it was possible for an email to cause this kind of problem, if there was no attachment. I'm using Outlook Express, and running Windows XP Professional Version, Service Pack 2. I just want to delete this message from my inbox -- I have no idea what is in it and I don't care at this point!"

Stranger things have been known to happen to folks using Outlook Express, but I'm sure that's little comfort to you now. Here are some things you can try to remove the offending item from your inbox.

First, have you made sure that you are current with Windows Update patches and fixes? There are a bunch of nasty bugs in Outlook Express that can leave you open to attacks from specially formatted emails -- with or without attachments. Some viruses can be activated and spread to others just by viewing a message in the preview pane, but ONLY if you are using an old, unpatched version of Outlook.
Next, is your anti-virus protection up to date? If your service has expired, renew it ASAP. Or check with your ISP to see if they offer any free anti-virus software.
Try turning off the preview pane in Outlook (use View / Layout and UNcheck Show Preview Pane). Then right-click the offending message and select Delete.
Some users report success with pressing the Shift and Delete keys after highlighting the message. Note: This technique will delete the message without sending it to the Deleted Items folder.
Finally, it's possible that the undelete-able email does not contain any harmful content, but attempting to open it triggers a flaw in your anti-virus scanner. If you are certain that the email is a harmless message from a known person (and they are using anti-virus software), you could try suspending your anti-virus program, then attempt to delete the message.

BOB RANKIN... is a tech writer and computer programmer who enjoys exploring the Internet and sharing the fruit of his experience with others. His work has appeared in ComputerWorld, NetGuide, and NY Newsday. Bob is publisher of the Internet TOURBUS newsletter, author of several computer books, and creator of the http://LowfatLinux.com website. Visit Bob Rankin's website for more helpful articles and free tech support.

Optimize Your Email With Image Optimization Techniques and Using Content Delivery Network (CDN) Tech

Optimize your email with image optimization techniques and using Content Delivery Network (CDN) Technology.

What does optimizing images mean?

Image optimization is simply taking high resolution images down in size and rightsizing them for the web.

Why should I optimize my images?

There are several reasons why you should be optimizing your images. For one, optimizing your images makes downloading them and opening the email faster for your visitors. Also, you do not need to show a 600 dpi image when a 72 dpi is exactly the resolution that most monitors are able to display. Not only are you wasting precious bandwidth, you are putting unnecessary loads on your server.

Saving your images.

When saving your images for the web; always use the "Save as Web" option in your image editing software. This is a standard option in most image editing programs that will allow you to optimize your images to current web standards.

Using basic image optimization techniques will pay off immediately by allowing your email recipients to download your email faster minimizing any server spikes that you inevitably get when sending a mass email.

Tip: Apply the same image optimization principles to all of your images on your website. Servers will love you and your competition will envy you.

What is CDN Technology and how can it help me?

CDN stands for Content Delivery Network and is basically multiple computers that are networked together with one common goal: to delivery content in the quickest fashion possible.

How does it work?

When we send out an email, we load the email images into our CDN and it distributes, or caches the content (or in this case images) to over 15,000 servers. So if we sent out an email and several hundred recipients reside in Los Angeles, California, those recipients will download the content from the server located in Los Angeles as opposed to downloading the images from New York City.

Dennis H.J. Miller

Search Marketing Specialist

Interactive Marketing & Advertising Solutions

http://www.ComMarketing.com